Learning begins when individuals become aware of their self-limiting behaviors, their strengths, and the many opportunities they have for personal growth. Rapport provides the opportunity for participants to “look in the mirror” and assess their performance. During the class, there is time for exercise debriefing, journaling, and quiet reflection. Ongoing processes ask the participant what the learning entails and how to apply it in their lives. Bottom-line, people must have self-awareness in order to make meaningful and lasting changes.
“As a result of the training from Rapport, not only does the culture continue to be powerful here; the leaders gain skills on how to develop rapport with their team members. Turnover is almost nonexistent here.”
Regional President, Whole Foods Market, Southwest