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How Good Leaders Deliver Bad News in Tough Times
In today’s challenging economy, businesses are faced with falling profits resulting in budget cuts, layoffs, salary decreases, benefit reductions and never-ending bad news from Wall Street and leaders are faced with the immense challenge of navigating their organization and team through these unchartered waters.
It is more important now than ever to create a corporate culture that embraces camaraderie, loyalty, organizational unity and a system that celebrates successes both large and small. Those businesses that have and can maintain a strong corporate culture will sustain their businesses and be set up for even greater success when times change.
Good leaders master the ability to deliver bad news while still motivating their employees to provide exceptional customer service and increase sales.
Jason Lindstrom, CEO of Rapport Leadership International, a leadership training organization Read more...
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