Creating individual behavioral change, especially sustainable change, is the most difficult aspect of most training programs. Many of them provide great information, models, and theories. Through these training programs a participant may understand, learn, and gain this knowledge, yet simply learning something new generally does not correlate to a change in performance. We are all creatures of habit and therefore we have a tendency to take the path of least resistance and fall back into our comfort zones.
Rapport Leadership International has created a series of training and development courses that implement proven practices for creating true performance change. Our processes and delivery are the catalysts for changing behavior. The following six practices are the reason why Rapport's training has an immediate and ongoing impact on behavior, productivity, and performance.
1. Self Awareness
Learning begins when individuals become aware of their own strengths, opportunities for growth and self-limiting behaviors. Rapport provides the opportunity for participants to "look in the mirror" and assess their performance. During the class, time is given for reflection, exercise debriefing and journaling. Ongoing processes ask the participant what is being learned and how to apply the training in their lives. Bottom-line, people must be self-aware in order to make meaningful and lasting changes.
2. Practice / Experience
Just as in sports, athletes practice skills and techniques in order to improve performance. Through practice and experience performance is enhanced and continues to improve over time. Everything Rapport teaches about leadership is learned through an experiential process and correlates directly to a leadership attribute and behavior. Rather than just discussing or lecturing on a variety of leadership traits, all participants of Rapport training experience and practice leadership behaviors such as accountability, communication, enthusiasm, focus, passion, taking action, teamwork and trust. It is through this experience that performance is enhanced.
3. Feedback / Coaching
Providing feedback and coaching to an individual gives insight into their behavior. Rapport's classes are dedicated to giving individual attention and coaching to every participant. For this reason, class sizes remain small. At Rapport, our trainers are coaches. In every course they offer feedback and coaching that is honest, direct, instant and one-on-one. This feedback is designed to empower the participant and move them forward to their own next level of performance. Great coaches in sports, business and training have the power to unleash the potential of individuals by seeing things that they may not see for themselves.
4. Motivation
The key to motivation is not necessarily to motivate the participant, rather it is to allow a student to discover, uncover and tap into his or her own internal motivators. At Rapport, our processes allow students to identify what is important to them. Our graduates walk away inspired, focused and internally driven.
5. Anchors
Anchors are words, phrases or movements used as a prompt to recall a behavior, an emotion or a past experience. At Rapport, we use anchors so that after the training participants have quick, easy ways to recall and apply specific leadership competencies. For example, when a student completes a training process that anchors in taking action, this anchor can be readily accessed and applied in any business meeting, decision making process or important project.
6. Intense Experience
In Rapport classes, students experience a range of emotion. Quite simply, the emotions mean our exercises are connecting on a deep level to something that is meaningful to our participants. From this comes the recognition of what was, and what can be in the future.
