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Welcome to the Knowledge Center. Click on a link to read an article in detail. You will be redirected to the Rapport Connection site where you can comment on the article or reply to other comments. While you are there, you can network with graduates, read blogs, set up your own page and many other tools and resources.
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Wanted: Inspirational Leaders
Wanted: Inspirational Leaders
Employees hunger for meaning. You don't need to be a CEO or department head to choose to
Jerry S. Wilson
Leadership Article from BusinessWeek
When was the last time you were truly inspired by a leader? Now more than ever, employees are starving for a sense of feeling connected to a higher purpose than just …
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Despite the Downturn, Employees Remain Engaged
Despite the Downturn, Employees Remain Engaged
But there are important signals managers shouldn’t miss. Here are some suggestions to help managers keep employees energized amid ongoing uncertainty.
Click here to read full article from Gallup or download article below.
Things To Do
> Read more articles in Rapport's Knowledge Center…
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Five Ways to Lead With More Compassion
Five Ways to Lead With More Compassion
by Susan Cramm
Harvard Business Review
Question: When working with IT, how can you tell the difference between an introvert and an extrovert?
Answer: The extrovert looks at your shoes.
We label people. Everyone does it.
Labels are convenient. And they are dangerous.
Labeling people puts them into little boxes and constrains the possibilities that might arise from the relationship.
As a case in point, consider our smallest boxes — those e…
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9 Leadership Qualities
From Lee Iacocca's Where Have All The Leaders Gone?
A leader has to show CURIOSITY. He has to listen to people outside of the "Yes, sir" crowd in his inner circle. He has to read voraciously, because the world is a big, complicated place. If a leader never steps outside his comfort zone to hear different ideas, he grows stale. If he doesn't p…
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Building Teams that Capitalize on the Innate Creativity of Everyone on the Team
From Leading Blog
Do you think there is untapped talent and unspoken knowledge on your team?
How much of your team’s energy is wasted with irrelevant, personality-based infighting?
Do your team members hold themselves accountable for living up to their commitments?
Which department does your team have the greatest conflict with?
Do you see the spark of creativity going on around you, perhaps that others aren’t seeing . . . yet?
Everyone has the ability to be original—to do something no…
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Earn Professional Learning Credits
Earn Professional Learning Credits when you graduate Leadership Breakthrough One, Power Communication, and/or Leadership Breakthrough Two.
Download the PDF document below for a complete list of organizations that award Professional Learning Credits to Rapport graduates.
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Seven Ways to Boost Productivity
By DIANA RANSOM
Wall Street Journal
For many small-business owners, the recession created unprecedented pressure to cut costs, trim their staffs or enact hiring freezes. Slow sales and a tight lending environment left human capital at a high premium.
With few options but to get creative or close up shop, many small-business owners devised new ways to squeeze more productivity from their existing workers.
At Skip's Florist & Gifts, owner Sanford Skolnik saved his company roughly ,000 a…
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What's Your Leadership Mindset?
Do you have a "growth mindset?" Or a "fixed mindset?" Here are three questions to ask ourselves to help us grasp the difference.
During my term as superintendent of the U.S. Naval Academy, I enjoyed dropping in on classes from time to time to learn from our world-class faculty and to chat with students. Whenever I asked, "How many of you want to be leaders?" everyone in the room instantly raised their hands.
A few years later, as an administrator at a large state university, I frequently asked…
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Your Company May Not Be Recession Proof Yet Your Attitude Is
Your Company May Not Be Recession Proof Yet Your Attitude Is
Jason Lindstrom
Across the country, financial experts are debating when the global economic recession will end. One thing most experts agree on is the recession does not discriminate; businesses of every size and industry have been affected by the economy. While business leaders continue to navigate through these challenging times, it is critical to remember there is one thing that is recession proof - your attitude.
Jason Lin…
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Self-assessment Tool for Chief Information Officers
CIO self-assessment tools help you compare your experiences with other CIOs.
How do your experiences and views compare to those of your peers? Find out with IBM's CIO self-assessment tool. The assessment contains the same questions used for the IBM Global CIO Study, The New Voice of the CIO, questionnaire. After you submit your responses, you'll see a graph that illustrates how your results compare to the global CIO study findings.
You'll also receive recommendations to address your specific c…
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