Creating individual behavioral change, especially sustainable change, is the most difficult ambition of nearly all training programs. Rapport Leadership International has created a series of training and development courses that implement proven practices for creating true performance change. The processes and delivery are the catalysts for changing behavior. The following practices are the reason Rapport’s training has an immediate and ongoing impact on behavior, productivity, and performance.
Learning begins when individuals become aware of their self-limiting behaviors, their strengths, and the many opportunities they have for personal growth. Rapport provides the opportunity for participants to “look in the mirror” and assess their performance. During the class, there is time for exercise debriefing, journaling, and quiet reflection. Ongoing processes ask the participant what the learning entails and how to apply it in their lives. Bottom-line, people must have self-awareness in order to make meaningful and lasting changes.
In sports, athletes practice skills and techniques in order to improve performance. Through practice and experience, performance is enhanced and it continues to improve. In the same manner, everything Rapport teaches about leadership is through an experiential process that correlates directly to a leadership attribute and behavior. Rather than just discussing or lecturing on a variety of leadership traits, all participants of Rapport training experience and practice leadership behaviors such as accountability, communication, enthusiasm, focus, passion, taking action, teamwork and trust. It is through these experiences that improved performance results.
Additionally in sports, providing coaching and feedback to an individual offers insight into one’s behavior. Rapport’s classes are dedicated to giving individual attention and coaching to every participant. For this reason, class sizes remain small. At Rapport, our trainers are coaches. In every course, they offer coaching and feedback that is honest, direct, instant, and one-on-one. This feedback is designed to empower the participant and move each forward to his/her own next level of performance. Great coaches have the power to unleash the potential of individuals by seeing qualities that they may not see for themselves.
The key to motivation is not simply to motivate the participant; rather, it is to allow a student to discover, uncover, and tap into his or her own internal motivators. At Rapport, our processes allow students to identify what is important to them. Graduates walk away inspired, focused, and internally driven.
Anchors are words, phrases, or movements used as a prompt to recall behaviors, emotions, or experiences. At Rapport, anchors are used so after the training, participants have quick, easy ways to recall and apply specific leadership competencies. For example, when a student completes a training process that anchors-in taking action, this anchor is readily accessible for application in any decision-making process.
The purpose of all training is to help change behavior. The challenge is overcoming years of habit. In Rapport classes, students experience a range of emotions. Quite simply, the emotions verify that our exercises are connecting on a deep level to something that is meaningful to participants. From this connection comes the recognition of what was and of what can be in the future by changing behavior.